Changing or cancelling an order once placed
Once an order has been placed and payment has been confirmed the order can be changed but not cancelled.
Sending your order as a gift
Surprising someone with a By The Letter Z creation is a wonderful idea. Please ensure you have included this in your order form by entering the gift recipient’s address as the shipping address and checking the gift check box. All our items are beautifully packaged.
Card and Payment Options
By The Letter Z payment options are Direct Bank Transfer.
By The Letter Z Currency
All prices online are displayed in Australian Dollars (AUD).