Australia Delivery and Shipping Information
All frames do come tightly wrapped in bubble paper to ensure the glass does not crack or the frame does not get damaged. If your frame is a gift bytheletterz.com are more than happy to wrap this for you.
Delivery within Australia is conducted via Australia Post delivery services. Your frame will be delivered on business days only. We do not offer deliveries on weekend or public holidays.
Depending on the option you request when booking and size of frame bytheletterz.com will provide a quote for shipping upon receiving your booking.
Typically bytheletterz.com recommends using registered post where a signature will be required when your order is delivered; we recommend you provide a delivery address where someone will be available to receive your order and sign for it.
Australia Post will leave you a card in your letter box advising you to collect your delivery from your local post office if no one is available to collect and sign.
If you have special instructions relating to the delivery, please make sure you indicate these within the comments section when you’re finalising your order.
Order Support & Further Information
If there is a problem with your order or you would like further information regarding our postage and deliveries, please contact us.
For further information regarding Australia Post terms and conditions please refer to the Australian Post website: www.auspost.com.au